/* ─── CHATBOT COMERCIAL — 5ª dobra ───────────────── */
    .chatbot {
      width: 100%;
      max-width: var(--chatbot-width);
      height: var(--chatbot-height);
      margin-top: 32px;
      display: flex;
      flex-direction: column;
      background: var(--clr-chatbot-bg);
      border: 1px solid var(--clr-chatbot-border);
      border-radius: 4px;
      overflow: hidden;
      backdrop-filter: blur(12px);
      box-shadow: 0 24px 64px rgba(0, 0, 0, 0.45);
      text-align: left;
    }

    .chatbot-header {
      display: flex;
      align-items: center;
      justify-content: space-between;
      gap: 16px;
      padding: 16px 20px;
      background: var(--clr-chatbot-header-bg);
      border-bottom: 1px solid var(--clr-chatbot-border);
    }

    .chatbot-header-info {
      display: flex;
      align-items: center;
      gap: 12px;
    }

    .chatbot-avatar {
      display: flex;
      align-items: center;
      justify-content: center;
      width: 40px;
      height: 40px;
      border-radius: 4px;
      background: rgba(251, 117, 7, 0.12);
      border: 1px solid rgba(251, 117, 7, 0.35);
      color: var(--clr-chatbot-accent);
      font-size: 18px;
    }

    .chatbot-title {
      font-family: var(--font-hd);
      font-size: 13px;
      letter-spacing: 0.08em;
      text-transform: uppercase;
      margin: 0;
      color: var(--clr-white);
    }

    .chatbot-status {
      font-family: var(--font-mono);
      font-size: 10px;
      letter-spacing: 0.12em;
      text-transform: uppercase;
      color: #22c55e;
    }

    .chatbot-messages {
      flex: 1;
      overflow-y: auto;
      padding: 20px;
      display: flex;
      flex-direction: column;
      gap: 14px;
    }

    .chatbot-message {
      max-width: 85%;
      padding: 12px 14px;
      border-radius: 4px;
      font-size: 0.92rem;
      line-height: 1.5;
    }

    .chatbot-message p {
      margin: 0;
    }

    .chatbot-message time {
      display: block;
      margin-top: 6px;
      font-family: var(--font-mono);
      font-size: 9px;
      letter-spacing: 0.08em;
      text-transform: uppercase;
      opacity: 0.55;
    }

    .chatbot-message--bot {
      align-self: flex-start;
      background: var(--clr-chatbot-bot-bg);
      border: 1px solid var(--clr-chatbot-border);
      color: var(--clr-white);
    }

    .chatbot-message--user {
      align-self: flex-end;
      background: var(--clr-chatbot-user-bg);
      border: 1px solid rgba(59, 125, 216, 0.35);
      color: var(--clr-white);
    }

    .chatbot-message--typing {
      align-self: flex-start;
      background: var(--clr-chatbot-bot-bg);
      border: 1px solid var(--clr-chatbot-border);
      color: var(--clr-muted);
      font-family: var(--font-mono);
      font-size: 11px;
      letter-spacing: 0.06em;
    }

    .chatbot-suggestions {
      display: flex;
      flex-wrap: wrap;
      gap: 8px;
      padding: 0 20px 12px;
    }

    .chatbot-suggestion {
      padding: 6px 12px;
      background: transparent;
      border: 1px solid rgba(251, 117, 7, 0.35);
      border-radius: 2px;
      color: var(--clr-chatbot-accent);
      font-family: var(--font-mono);
      font-size: 10px;
      letter-spacing: 0.1em;
      text-transform: uppercase;
      cursor: pointer;
      transition: all 0.25s ease;
    }

    .chatbot-suggestion:hover {
      background: rgba(251, 117, 7, 0.12);
      border-color: var(--clr-chatbot-accent);
    }

    .chatbot-form {
      display: flex;
      gap: 10px;
      padding: 16px 20px;
      border-top: 1px solid var(--clr-chatbot-border);
      background: rgba(5, 5, 8, 0.6);
    }

    .chatbot-input {
      flex: 1;
      padding: 12px 14px;
      background: var(--clr-chatbot-input-bg);
      border: 1px solid var(--clr-chatbot-border);
      border-radius: 2px;
      color: var(--clr-white);
      font-family: var(--font-body);
      font-size: 0.9rem;
      outline: none;
      transition: border-color 0.25s ease;
    }

    .chatbot-input:focus {
      border-color: var(--clr-chatbot-accent);
    }

    .chatbot-input::placeholder {
      color: var(--clr-dim);
    }

    .chatbot-send {
      padding: 12px 20px;
      font-size: 10px;
      letter-spacing: 0.15em;
      white-space: nowrap;
    }

    .chatbot-footer {
      padding: 10px 20px 14px;
      font-family: var(--font-mono);
      font-size: 9px;
      letter-spacing: 0.08em;
      text-transform: uppercase;
      color: var(--clr-dim);
      text-align: center;
      border-top: 1px solid rgba(255, 255, 255, 0.04);
    }

    @media (max-width: 768px) {
      .chatbot {
        --chatbot-height: 420px;
      }

      .chatbot-form {
        flex-direction: column;
      }

      .chatbot-send {
        width: 100%;
      }
    }


    /* ─── CHATBOT FLUTUANTE ──────────────────────────────── */
    .chatbot-widget {
      position: fixed;
      right: 24px;
      bottom: 24px;
      z-index: 200;
      display: flex;
      flex-direction: column;
      align-items: flex-end;
      gap: 16px;
    }

    .chatbot-fab {
      position: relative;
      display: flex;
      align-items: center;
      justify-content: center;
      width: 60px;
      height: 60px;
      border-radius: 50%;
      background: var(--clr-chatbot-header-bg);
      border: 1px solid rgba(251, 117, 7, 0.45);
      color: var(--clr-chatbot-accent);
      font-size: 22px;
      cursor: pointer;
      box-shadow: 0 12px 32px rgba(0, 0, 0, 0.45), 0 0 0 1px rgba(251, 117, 7, 0.08);
      transition: transform 0.25s ease, border-color 0.25s ease, background 0.25s ease;
    }

    .chatbot-fab:hover,
    .chatbot-fab:focus-visible {
      transform: translateY(-2px);
      border-color: var(--clr-chatbot-accent);
      background: rgba(251, 117, 7, 0.12);
      outline: none;
    }

    .chatbot-fab-icon {
      position: absolute;
      transition: opacity 0.2s ease, transform 0.2s ease;
    }

    .chatbot-fab-icon--close {
      opacity: 0;
      transform: scale(0.6) rotate(-45deg);
      font-size: 18px;
    }

    .chatbot-widget.is-open .chatbot-fab-icon--open {
      opacity: 0;
      transform: scale(0.6) rotate(45deg);
    }

    .chatbot-widget.is-open .chatbot-fab-icon--close {
      opacity: 1;
      transform: scale(1) rotate(0deg);
    }

    .chatbot-fab-pulse {
      position: absolute;
      inset: -6px;
      border-radius: 50%;
      border: 1px solid rgba(251, 117, 7, 0.4);
      animation: pulse-glow 2.4s ease-in-out infinite;
      pointer-events: none;
    }

    .chatbot-widget.is-open .chatbot-fab-pulse {
      display: none;
    }

    .chatbot-panel {
      position: relative;
      margin-top: 0 !important;
      width: min(380px, calc(100vw - 48px));
      height: min(560px, calc(100vh - 140px));
      opacity: 0;
      transform: translateY(16px) scale(0.97);
      pointer-events: none;
      transition: opacity 0.28s ease, transform 0.28s cubic-bezier(0.22, 1, 0.36, 1);
      border-radius: 14px;
    }

    .chatbot-widget.is-open .chatbot-panel {
      opacity: 1;
      transform: translateY(0) scale(1);
      pointer-events: auto;
    }

    .chatbot-close {
      background: transparent;
      border: none;
      color: var(--clr-muted);
      font-size: 14px;
      cursor: pointer;
      padding: 4px;
      line-height: 1;
      transition: color 0.2s ease;
    }

    .chatbot-close:hover {
      color: var(--clr-white);
    }

    @media (max-width: 768px) {
      .chatbot-widget {
        right: 16px;
        bottom: 16px;
      }

      .chatbot-fab {
        width: 52px;
        height: 52px;
        font-size: 19px;
      }

      .chatbot-panel {
        width: calc(100vw - 32px);
        height: min(70vh, 520px);
      }
    }